CUSTOMER ASSISTANCE
If you have any queries or need further assistance, don't hesitate to drop us a call. We are more than happy to help.
Customer Hotline: 1-888-668-6057
Email Us: csr@timesmobility.ca
Absolute Customer Satisfaction Guarantee
At Times Mobility, we give customers their absolute satisfaction guarantee. We understand how customers have a hard time deciding on which smart phone best fits what they need, and without them having it physically, that decision becomes frustrating. With Times Mobility, we will be glad to return or exchange your smart phone if you are unhappy with it.
Testing your new smart phone from Times Mobility
After receiving your smart phone from Times Mobility, test it! How does it feel in your hands? How is the reception in your area? Times Mobility allows you to do this unlike any retail outlet.If you are not satisfied with your purchase, please contact Times Mobility at 1-888-668-6057 within 14 days from the activation date shown on your sales receipt, in order to avoid their Early Termination Fees. Times Mobility will do its best to assist you with any questions or concerns and resolve any issues.
Please click here for complete guidelines for Cancellation & Return Policy
SECURE SHOPPING
We take great pride in offering a safe and secure shopping experience.
Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.
PAY WITH CONFIDENCE
- Don't worry, we won't process your payment until you've confirmed that all charges are correct and you are ready to press confirm your order.
- We are serious about your security and protection, that's why we require our online customers to be called back by our customer service specialists to confirm their orders.
FREE SHIPPING
All orders are shipped compliments of Times Telecom via Purolator, Canada’s leading integrated freight and parcel solutions provider
